This page allows you to see, add or amend policies that are assigned to a Rate Rule, for each room type.

Two types of policies are available:

• Normal Policies: These policies cannot be changed and apply to the Rate/Room at all times.
• Seasonal Policies: These policies can be set up for specific hotel seasons.

Note
Seasonal policies can only be defined if the property have seasons already set up.

 

Navigate to: Rates & Availability> Define Policies

 

• Select the Booking Engine and choose the type of policies you want to display on the screen.

 

Warning
Changes made here may override any policy information entered at room level 

 

Manage Policy

This section is where a master policy can be amended for a specific Rate Rule.

 

Cancellation Policy

• Click on the Action icon to edit

• Select the cancellation window. 

• If yes is selected, more options are made available. 

 

Payment Policy

• Click on the Action icon to edit.

 

• Select the type of payment policy that relates to the rule.
• Complete all fields accordingly and click on Update. 

 

Amendment Policy

• Click on the Action icon to edit.

 

• If yes is selected, more options are made available. 

 

Room Type Policy

In this section, you can change policy settings for an individual room type.

• Click on a Rate Rule header, then select a room type section to edit its policies.

 

Note
Any updates done in Manage Policy will override Room Type policy changes, if done afterwards