Call Center agents can add multiple rooms to a reservation, whether these rooms are for the same guest or different people.

Please refer to this article to see the detailed reservation creation process.

• On the availability search screen, select all required rooms and click Complete Reservation at the bottom of the page

• The information you will enter will be linked to the selected room (Room 1). You will then need to click the Room 2 card to add its details.

• Click on Autofill with Room 1's Details to copy, or enter all information manually

• The same payment information is used for both rooms
• Click Complete reservation to continue

• The Master Confirmation is used for both rooms
• Each room also has its own confirmation number. Click on Room 2 Confirmation to see its relevant one