Call Center agents can add multiple rooms to a reservation, whether these rooms are for the same guest or different people.
- On the availability search screen, select the first room by clicking on Add: Room 1 at the bottom of the screen
- Click on Select another room and make a new selection from the same availability search screen
- Click on Add: Room 2
- Both selected rooms are now displayed. Repeat the process as needed and click on Complete Reservation
- On the next screen, all selected rooms show at the top of the page.
- Enter the Guest Info details for the first guest
- Click on Use Same Guest Details For Each Room to copy the details on the second room (if applicable)
- Once you start scrolling down, you can see which room you are adding details for at the top of the screen
- Enter all remaining require details and click on Complete Reservation
- The next screen allows you to enter the Second Guest info
- Note that the both names are now displayed above the selected rooms. The name showing in red indicted which room you are editing.
- Click on Complete Reservation
- The confirmation show all information including the different booking numbers on one page
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