Follow the instructions below to search, modify and cancel a reservation.

Retrieving a reservation

• Click on the Existing Reservation tab to see the search options

• Enter at least two parameters, then click on Search

• Results can be filtered using the header fields
• Click the View button to see the reservation details

Modifying a Reservation

• Click the edit icon to change the occupancy

• Change the number of Adults and/or Children and click Save

• Accept & confirm the pricing changes in the pop-up window (if applicable)

• Go to the Comments & Add-ons tab to add or remove new information and add-ons

• After including or deleting new Add-Ons, click Finish Editing And Save

• Review the price changes and click Submit

Room And Rate Changes

• Click on the Modify button

• Make a new availability search

• After selecting a room, it will be marked as Pending until you click Update

• Once all guest and payment information are entered and verified, click on Confirm Changes

Cancelling a reservation

• Click on the Cancel button

• Select a cancellation reason
• Enter a cancellation email
• Click Cancel Reservation