MAINTENANCE NOTIFICATION

Cendyn has scheduled a three-hour maintenance window for its Marketing and Sales products, commencing on 14th October 2023 at 10:00 AM Eastern Time (ET). During this period, the following services will not be accessible:

• The application
• Single Sign-On (SSO)
• API (PMS connectivity)
• Guest access to loyalty information
• The ability to send marketing and transactional campaigns
• Viewing of eProposals
• Viewing of eMenu links

We have taken meticulous steps to minimize the impact of this update on your operations and apologize for any inconvenience it may cause.

Affected products:

• eInsight^® CRM
• eSurvey
• eConcierge
• eNgage
• eLoyalty
• eProposal^®
• ePLite
• MBPPC
• eMenus
• ePlanner
• eBrochure
• Hyatt RFP

Contact Us

If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this internal reference number: #801038.

Cendyn Customer Support

1-800-656-9114