RESOLVED - Pegasus CRS - Degraded Performance Event

Start Time: 10:55AM ET

End Time:  13:10PM ET

We regret to inform you that Cendyn experienced degraded performance in our Pegasus CRS application.  The event began at 10:55 AM ET and was resolved at 13:10PM ET. 

Duration:  2 hours and 15 minutes. 

Impact:  During this time ARI messages experienced slightly delayed processing for Rate Tiger, Siteminder, Booking.com, Revup, and Hotel Trader.   

The issue is fully resolved at this time and inventory is being refreshed for all properties to ensure that all properties remain in sync.

CONTACT US:

For any inquiries or assistance, please refrain from replying to this automated notification. Our dedicated Cendyn Global Customer Support team is ready to assist you directly at (800) 656-9114. When contacting us, kindly refer to the following internal Zendesk reference number: 809826.

At Cendyn, we are committed to providing you with the best service and solutions. Thank you for your continued support.

Best regards,

Cendyn Customer Support
1-800-656-9114