Skip to main content

GuestRev Service Notifications help

Hi, how can we help?

**RESOLVED** Cendyn Outage Incident - 02 November 2023 - Guestrev

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a Request

4 comments

  • Marcus Scott

    20:23 UTC | 16:23 EDT

      Cendyn is currently experiencing a system event impacting a sub-set of Guestrev clients. Please be advised our technical resources are active investigating the root cause.

    0
  • Donna Jackson

    Cendyn is currently experiencing a system event impacting a sub-set of Guestrev clients. Please be advised our technical resources are active investigating the root cause.

     

    0
  • Donna Jackson

    We sincerely apologize for the disruption you are experiencing due to the ongoing degraded performance. At Cendyn, we understand the critical importance of the services we provide, and we are fully committed to resolving this issue as quickly and effectively as possible.

    Our dedicated technical team is actively investigating the root cause of the outage and working tirelessly to identify and implement a solution. We understand the impact this situation may have on your operations, and we deeply appreciate your patience and understanding during this challenging time.

    We are committed to keeping you informed throughout the process and will provide regular updates on the progress of our investigation and the steps we are taking to restore normal service. Please be assured that we are doing everything within our power to expedite the resolution of this issue.

    0
  • Donna Jackson

    We are pleased to inform you that the outage issue you recently experienced has been successfully resolved. We understand the inconvenience this may have caused and sincerely appreciate your patience and understanding throughout this process.

    Our technical team has worked diligently to identify and rectify the root cause of the problem, ensuring that your services are now fully operational and functioning as intended. We are committed to providing you with a seamless and reliable experience, and we take our responsibility to deliver on this commitment seriously.

    We apologize for any disruption this may have caused, and we are grateful for your continued trust in Cendyn. Your satisfaction is of paramount importance to us, and we are dedicated to maintaining the high standard of service you expect from us.

    0

Please sign in to leave a comment.