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RVNG Service Notifications help

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**RESOLVED** Cendyn Service Incident - 24 January 2024 - RVNG - Performance Event

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  • Marcus Scott

    21:16 UTC | 16:16 EST

    Cendyn's technical teams are actively investigating the performance event that is impacting ARI and Reservation notifications. The team has taken decisive actions to improve the processing of outbound ARI and Reservation notifications. Currently, ARI notifications generated for the OTAs and Reservation notifications have been procesed and no further delay is expected. Additional action is still needed to resolve ARI notification processing for clients using the DH IBE product. Thank you for your patience.

  • Marcus Scott


    22:06 UTC | 17:06 EST
    The outage involving RVNG has been resolved. Thank you for your patience.


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