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**RESOLVED** Cendyn Service Incident - 26 February 2024 - RVNG - Performance Event

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5 comments

  • Marcus Scott

    **UPDATE**

    10:35 UTC | 05:35 EST

    Cendyn's technical teams are actively investigating the cause of the performance event. Users may experience an increase in response times, system errors, and a delay in processing ARI and reservation notifications.

    0
  • Marcus Scott

    **UPDATE**

    11:16 UTC | 06:16 EST

    Cendyn is conducting emergency maintenance on RVNG. The total expected downtime for the application is two (2) hours, during which the system will be unavailable.

    0
  • Marcus Scott

    **UPDATE**

    11:49 UTC | 06:49 EST

    The emergency maintenance planned for RVNG has begun. RVNG is currently offline.

    0
  • Marcus Scott

    **UPDATE**

    12:07 UTC | 07:07 EST

    The emergency maintenance planned for RVNG has completed.

    0
  • Marcus Scott

    **RESOLVED**

    12:30 UTC | 07:30 EST

    The performance issue involving RVNG has been resolved. Thank you for your patience.

    0

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