Before configuring your Facebook integration, it must be enabled in your account settings. This must be done by a Cendyn admin, so if you are not able to find the option in your list of integrations, please reach out to your Customer Success manager to have it enabled.
Once the option is enabled, a new Facebook Integration can be added by navigating to the top-right menu and selecting Integrations. On the page that opens, click the Add Integration button.
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Then, select Facebook from the drop down, give your integration a Name, and click Create Integration. Note that if you have more than one Business Account connected to your Facebook Account, you must create a separate integration for each one, so if that is the case it is advisable to choose descriptive names.
With your integration now in place, navigate back to the Integrations section and select the pencil icon next to the integration you just created.
- Click the Login with Facebook button
You will be redirected to the Facebook website, where you'll need to follow the steps to accept the integration.
- Choose which Business Account you want to use for the integration
- Change the active status to True and click Apply new settings
Your Facebook integration is now active!
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