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**RESOLVED** Cendyn Service Incident - 25 March 2024 - RT4 Booking Engine - Performance Event

Summary

20:44 UTC | 16:44 EDT

The performance issue involving RT4 Booking Engine has been resolved. Thank you for your patience.

20:44 UTC | 16:44 EDT

Technical team have identified the cause of the issue and monitoring of the evironment is ongoing. Currently, the original reported issue has improved.

20:28 UTC | 16:28 EDT

Cendyn is currently experiencing a system outage on RT4 Booking Engine. Users may experience an increase in system errors, transaction response times, or no access to the system.

Contact Us

If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 878430.

Cendyn Customer Support

1-800-656-9114

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2 comments

Date Votes
  • Marcus Scott

    20:44 UTC | 16:44 EDT

    Technical team have identified the cause of the issue and monitoring of the environment is ongoing. Currently, the original reported issue has improved.

    0
  • Marcus Scott

    **RESOLVED**

    20:44 UTC | 16:44 EDT
    The performance issue involving RT4 Booking Engine has been resolved. Thank you for your patience.

    0

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