Summary
The performance issue involving RVNG has been resolved. Thank you for your patience.
The technical teams have identified a solution for the performance event that is impacting ARI and reservation notification processing. The pending messages are being processed however there is a large number of messages remaining that need to be processed. The team is continuing to monitor the processing to ensure that no other issues identified.
20:15 UTC | 16:15 EDT
Cendyn technical resources are actively investigating the cause of the performance event. RVNG is currently experiencing a delay in processing ARI and reservation notifications. The technical teams are continuing the investigation of the functionality that processes the notifications to determine the best mitigation plan.
19:15 UTC | 15:15 EDT
Cendyn technical resources are actively investigating the cause of the performance event. RVNG is currently experiencing a delay in processing ARI and reservation notifications. The technical teams are investigating the functionality that processes the notifications to determine the best mitigation plan.
15:00 UTC | 11:00 EDT
Cendyn is currently experiencing a system outage on RVNG. Users may experience a delay in receiving reservation notifications and processing ARI.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 883422.
Cendyn Customer Support
1-800-656-9114
4 comments
19:15 UTC | 15:15 EDT
Cendyn technical resources are actively investigating the cause of the performance event. RVNG is currently experiencing a delay in processing ARI and reservation notifications. The technical teams are investigating the functionality that processes the notifications to determine the best mitigation plan.
20:15 UTC | 16:15 EDT
Cendyn technical resources are actively investigating the cause of the performance event. RVNG is currently experiencing a delay in processing ARI and reservation notifications. The technical teams are continuing the investigation of the functionality that processes the notifications to determine the best mitigation plan.
21:20 UTC | 17:20 EDT
The technical teams have identified a solution for the performance event that is impacting ARI and reservation notification processing. The pending messages are being processed however there is a large number of messages remaining that need to be processed. The team is continuing to monitor the processing to ensure that no other issues identified.
**RESOLVED**
21:35 UTC | 17:35 EDT
The performance issue involving RVNG has been resolved. Thank you for your patience.
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