Summary
The performance issue involving RVNG has been resolved. Thank you for your patience.
21:00 UTC | 17:00 EDT
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
20:00 UTC | 16:00 EDT
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
19:00 UTC | 15:00 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
17:50 UTC | 13:50 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
13:20 UTC | 09:20 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
11:25 UTC | 07:25 EDT
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
10:25 UTC | 06:25 EDT
Please be informed that our Cendyn technical team is currently actively monitoring the processing of all pending updates. we will keep you informed of their progress.
09:25 UTC | 05:25 EDT
Please be advised that the Cendyn technical team is actively monitoring the processing of all pending updates. We will ensure to keep you updated on their progress.
08:25 UTC | 04:25 EDT
Please note that the Cendyn technical team is currently engaged in actively monitoring the processing of all pending updates. We will provide you with regular updates on their progress.
07:25 UTC | 03:25 EDT
Please be informed that the Cendyn technical team is actively monitoring to ensure that all pending updates are processed. We will keep you informed of their progress.
06:25 UTC | 02:25 EDT
The teams are currently monitoring to ensure that all pending updates are processed. We'll keep you informed once they progress.
05:25 UTC | 01:25 EDT
Our team is actively overseeing the implementation of all pending updates. We're actively monitoring the process to make sure everything goes smoothly and efficiently.
04:25 UTC | 00:25 EDT
Our team is actively monitoring the process to ensure all pending updates are processed.
03:25 UTC | 23:25 EDT
The teams are currently monitoring to ensure that all pending updates are processed.
02:25 UTC | 22:25 EDT
Configuration changes have been made to improve the processing of rate amount updates. The teams are monitoring to ensure that all pending updates are processed.
00:40 UTC | 20:40 EDT
Configuration changes have been made to improve the processing of rate amount updates. The teams are monitoring to ensure that all pending updates are processed.
23:40 UTC | 19:40 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
22:40 UTC | 18:40 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
20:42 UTC | 16:42 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
19:36 UTC | 15:36 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
18:36 UTC | 14:36 EDT
Please be advised that the Cendyn technical resources are actively investigating the cause of the performance event. The teams are currently investigating the functionality that processes the Rate Amount updates to determine the best mitigation plan.
17:19 UTC | 13:19 EDT
Please be advised that the Cendyn technical resources are actively investigating the cause of the performance event. The teams are currently investigating the functionality that processes the Rate Amount updates to determine the best mitigation plan.
16:39 UTC | 12:38 EDT
Cendyn is currently experiencing a system outage on RVNG. Users may experience an increase in processing of Rate Amount updates.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 892019.
Cendyn Customer Support
1-800-656-9114
23 comments
17:19 UTC | 13:19 EDT
Please be advised that the Cendyn technical resources are actively investigating the cause of the performance event. The teams are currently investigating the functionality that processes the Rate Amount updates to determine the best mitigation plan.
18:36 UTC | 14:36 EDT
Please be advised that the Cendyn technical resources are actively investigating the cause of the performance event. The teams are currently investigating the functionality that processes the Rate Amount updates to determine the best mitigation plan.
19:36 UTC | 15:36 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
20:42 UTC | 16:42 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
22:40 UTC | 18:40 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
23:40 UTC | 19:40 EDT
Please be advised that the Cendyn technical resources are continuing the investigation into the cause of the performance event. Please be assured that although there is a delay, rate amount updates are being processed.
00:40 UTC | 20:40 EDT
Configuration changes have been made to improve the processing of rate amount updates. The teams are monitoring to ensure that all pending updates are processed.
02:25 UTC | 22:25 EDT
Configuration changes have been made to improve the processing of rate amount updates. The teams are monitoring to ensure that all pending updates are processed.
03:25 UTC | 23:25 EDT
The teams are currently monitoring to ensure that all pending updates are processed.
04:25 UTC | 00:25 EDT
Our team is actively monitoring the process to ensure all pending updates are processed.
Our team is actively overseeing the implementation of all pending updates. We're actively monitoring the process to make sure everything goes smoothly and efficiently.
The teams are currently monitoring to ensure that all pending updates are processed. We'll keep you informed once they progress.
Please be informed that the Cendyn technical team is actively monitoring to ensure that all pending updates are processed. We will keep you informed of their progress.
Please note that the Cendyn technical team is currently engaged in actively monitoring the processing of all pending updates. We will provide you with regular updates on their progress.
Please be advised that the Cendyn technical team is actively monitoring the processing of all pending updates. We will ensure to keep you updated on their progress.
Please be informed that our Cendyn technical team is currently actively monitoring the processing of all pending updates. we will keep you informed of their progress.
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
13:20 UTC | 09:20 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
17:50 UTC | 13:50 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
19:00 UTC | 15:00 EDT
Please note that our Cendyn technical team is actively monitoring the processing of all pending updates. we will keep you informed of their progress.
20:00 UTC | 16:00 EDT
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
21:00 UTC | 17:00 EDT
Please be informed that our Cendyn technical team is actively monitoring the processing of all pending updates. We will keep you informed of their progress.
**RESOLVED**
21:30 UTC | 17:30 EDT
The performance issue involving RVNG has been resolved. Thank you for your patience.
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