Summary
The performance issue involving RT4 Booking Engine has been resolved. Thank you for your patience.
00:30 UTC | 20:30 EDT
The majority of the RT4 Booking Engine instances are no longer experiencing any performance problems. The team continues to investigate the issues still impacting the remaining RT4 Booking Engine instances.
22:15 UTC | 18:15 EDT
The majority of the RT4 Booking Engine instances are no longer experiencing any performance problems. The team continues to investigate the issues still impacting the remaining RT4 Booking Engine instances.
21:22 UTC | 17:22 EDT
We are seeing improvement in the performance of the RT4 Booking Engine. Technical teams are continuing their investigation into the cause of the performance event.
20:25 UTC | 16:25 EDT
We are starting to see improvement in the performance of the RT4 Booking Engine. Technical teams are continuing their investigation into the cause of the performance event.
19:30 UTC | 15:30 EDT
Cendyn technical resources are continuing their investigation into the cause of the performance event with RT4.
18:40 UTC | 14:40 EDT
Cendyn technical resources are actively investigating the cause of the performance event with RT4.
18:00 UTC | 14:00 EDT
Cendyn is currently experiencing a system outage on RT4 Booking Engine. Users may experience an increase in system errors, transaction response times, or no access to the system.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 891960.
Cendyn Customer Support
1-800-656-9114
6 comments
18:40 UTC | 14:40 EDT
Cendyn technical resources are actively investigating the cause of the performance event with RT4.
19:30 UTC | 15:30 EDT
Cendyn technical resources are continuing their investigation into the cause of the performance event with RT4.
20:25 UTC | 16:25 EDT
We are starting to see improvement in the performance of the RT4 Booking Engine. Technical teams are continuing their investigation into the cause of the performance event.
21:22 UTC | 17:22 EDT
We are seeing improvement in the performance of the RT4 Booking Engine. Technical teams are continuing their investigation into the cause of the performance event.
00:30 UTC | 20:30 EDT
The majority of the RT4 Booking Engine instances are no longer experiencing any performance problems. The team continues to investigate the issues still impacting the remaining RT4 Booking Engine instances.
**RESOLVED**
00:30 UTC | 20:30 EDT
The performance issue involving RT4 Booking Engine has been resolved. Thank you for your patience.
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