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**RESOLVED** Cendyn Service Incident - 25 April 2024 - Guestrev - Performance Event

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4 comments

  • Ankit Sharma

    12:55 UTC | 08:55 EST

    Cendyn is currently experiencing a performance event on Guestrev. Users may experience an increase in system errors, transaction response times, or no access to the system.

    0
  • Ankit Sharma

    15:00 UTC | 11:00 EST

    The Cendyn technical team is working tirelessly to address the issue and restore service as quickly as possible.

    0
  • Ankit Sharma

    16:45 UTC | 12:45 EST

    The Cendyn technical team is working tirelessly to address the issue and restore service as quickly as possible.

    0
  • Marcus Scott

    **RESOLVED**
    19:45 UTC | 15:45 EDT

    We are pleased to inform you that the performance event you recently experienced in Guestrev has been resolved. We understand the inconvenience this may have caused and sincerely appreciate your patience and understanding throughout this process.

    We apologize for any disruption this may have caused, and we are grateful for your continued trust in Cendyn. Your satisfaction is of paramount importance to us, and we are dedicated to maintaining the high standard of service you expect from us.

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