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**RESOLVED** Cendyn Service Incident - 01 May 2024 - RVNG - Performance Event

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5 comments

  • Marcus Scott

    17:25 UTC | 13:25 ET

    Please be advised that the Cendyn technical resources are actively researching the issue impacting processing of rate amount updates. Rest assured that all rate updates are currently in queue waiting to be processed.

    0
  • Marcus Scott

    19:00 UTC | 15:00 ET

    Please be advised that the Cendyn technical resources are actively researching the issue impacting processing of rate amount updates. Rest assured that all rate updates are currently in queue waiting to be processed.

    0
  • Marcus Scott

    21:15 UTC | 17:15 ET

    Please be advised that the Cendyn technical resources are adjusting application specific settings to improve processing throughput. All rate update messages are placed in queue and are pending processing.

    0
  • Marcus Scott

    00:05 UTC | 20:05 ET

    Please be advised that the Cendyn technical resources are adjusting application specific settings to improve processing throughput. All rate update messages are placed in queue and are pending processing.

    0
  • Marcus Scott

    22:30 UTC | 18:30 ET

    The performance issue involving RVNG has been resolved. Thank you for your patience.

    0

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