Summary
The performance event involving NextGuest and @mail has been resolved. Thank you for your patience.
Our vendor has fully restored the mail processing subsystem operations. Emails are now sending from NextGuest CRM and @mail.
Our vendor has resolved the issue and is monitoring the mail processing subsystem operations and is now catching up with the queued emails. We continue to monitor outgoing emails from NextGuest CRM and @mail.
A Cendyn vendor is currently experiencing a system outage that is impacting email campaigns from NextGuest CRM & @mail. Users will experience issues in sending marketing and/or transactional emails from NextGuest CRM and @mail product.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 911921.
Cendyn Customer Support
1-800-656-9114
3 comments
15:13 UTC | 11:13 ET
Our vendor has resolved the issue and is monitoring the mail processing subsystem operations and is now catching up with the queued emails. We continue to monitor outgoing emails from NextGuest CRM and @mail.
15:39 UTC | 11:39 ET
Our vendor has fully restored the mail processing subsystem operations. Emails are now sending from NextGuest CRM and @mail.
15:45 UTC | 11:45 ET
**RESOLVED**
The performance event involving NextGuest and @mail has been resolved. Thank you for your patience.
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