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**Resolved** Cendyn Service Incident - 19 July 2024 - Cendyn CRS - CrowdStrike Outage

Summary

04:35 UTC | 12:35 ET

The recent service outage experienced due to an issue with CrowdStrike has been successfully resolved. We are back online. 

 

16:14 UTC | 12:14 ET

The Cendyn technical teams continue to work towards resolving the impact caused by the CrowdStrike outage. Please be advised that some functionality of the Cendyn CRS application has been restored. We will continue to provide updates as we have more information. Thank you for your understanding.

08:20 UTC | 04:20 ET
The outage impacting Cendyn CRS is related to a CrowdStrike release that has impacted computers running Windows. Cendyn is currently working to resolve the impact of the CrowdStrike outage. We will continue to update you on a periodic basis.

07:07 UTC | 03:06 ET

Cendyn is currently experiencing a system outage on Cendyn CRS. Users may experience an increase in system errors, transaction response times, or no access to the system.

Contact Us

If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number # 945090.

Cendyn Customer Support

1-800-656-9114

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2 comments

Date Votes
  • Marcus Scott
    08:20 UTC | 04:20 ET
    The outage impacting Cendyn CRS is related to a CrowdStrike release that has impacted computers running Windows. Cendyn is currently working to resolve the impact of the CrowdStrike outage. We will continue to update you on a periodic basis.
    0
  • Marcus Scott

    16:14 UTC | 12:14 ET

    The Cendyn technical teams continue to work towards resolving the impact caused by the CrowdStrike outage. Please be advised that some functionality of the Cendyn CRS application has been restored. We will continue to provide updates as we have more information. Thank you for your understanding.

    0

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