Summary
06:20 UTC | 02:20 ET
The performance issue involving RVNG has been resolved. Thank you for your patience.
05:20 UTC | 01:20 ET
We are currently processing the pending ARI messages systematically and are closely monitoring the situation to prevent any further issues. We will keep you updated until all messages have been fully processed. Thank you for your patience and understanding.
03:30 UTC | 23:30 ET
We are pleased to inform you that the performance event which was affecting RVNG has been successfully resolved. This incident had resulted in an accumulation of pending ARI messages specifically for Booking.com and Agoda. At present, these pending ARI messages are being processed systematically. We are vigilantly monitoring the environment to ensure that there are no subsequent issues. We will continue to provide additional updates until all the pending messages have been processed completely. We appreciate your patience and understanding in this matter.
02:32 UTC | 22:32 ET
Users of the RVNG may experience an increase in rate parity issues with Booking.com. Be assured that Cendyn technical resources are actively investigating the event.
01:23 UTC | 21:24 ET
Cendyn is currently experiencing a performance event on RVNG. Users may experience an increase of rate parity issues with Booking.com.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 953931.
Cendyn Customer Support
1-800-656-9114
4 comments
**UPDATE**
02:32 UTC | 22:32 ET
Users of the Cendyn RVNG may experience an increase in rate parity issues with Booking.com. Be assured that Cendyn technical resources are actively investigating the event.
**UPDATE**
03:30 UTC | 23:30 ET
We are pleased to inform you that the performance event which was affecting RVNG has been successfully resolved. This incident had resulted in an accumulation of pending ARI messages specifically for Booking.com and Agoda. At present, these pending ARI messages are being processed systematically. We are vigilantly monitoring the environment to ensure that there are no subsequent issues. We will continue to provide additional updates until all the pending messages have been processed completely. We appreciate your patience and understanding in this matter.
**UPDATE**
05:20 UTC | 01:20 ET
We are currently processing the pending ARI messages systematically and are closely monitoring the situation to prevent any further issues. We will keep you updated until all messages have been fully processed. Thank you for your patience and understanding.
**RESOLVED**
06:20 UTC | 02:20 ET
The performance issue involving RVNG has been resolved. Thank you for your patience.
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