Summary
**RESOLVED**
We want to provide an update regarding the site degradation issues that impacted Cendyn CMS websites. This disruption was caused by the evolving and increasingly sophisticated nature of spam traffic.
To address this and to ensure we maintain the reliability and performance of your websites, we continue to actively update our system technology and adapt to these evolving challenges.
We understand the importance of a stable and efficient website for your business operations and guest experience. While we continue to monitor, stability has reached the point that we can clearly identify and explain the instability that we experienced.
We appreciate your patience and understanding as we work through these improvements. If you have any questions or need further assistance, please do not hesitate to submit a support request or contact your Client Service Manager.
Thank you for your continued trust and partnership.
23:00 UTC | 19:00 EST
The site degradation issue affecting Cendyn CMS websites earlier today has been stabilized. Our teams are actively monitoring the situation and will continue to do so over the weekend to ensure ongoing stability.
We'll provide updates as more information becomes available. Thank you for your patience and understanding.
16:00 UTC | 12:00 EST
The degradation impacting Cendyn CMS websites this morning is currently stabilized. Due to the duration of instability, our teams are actively monitoring for further degradation. We will provide updates as more information becomes available. Thank you for your understanding.
13:30 UTC | 09:30 EST
Cendyn is currently experiencing site degradation affecting the Cendyn CMS and sites using it. CMS users and site visitors may encounter increased system errors, slower transaction response times, or a complete loss of access.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 956603.
Cendyn Customer Support
1-800-656-9114
3 comments
16:00 UTC | 12:00 EST
The degradation impacting Cendyn CMS websites this morning is currently stabilized. Due to the duration of instability, our teams are actively monitoring for further degradation. We will provide updates as more information becomes available. Thank you for your understanding.
23:00 UTC | 19:00 EST
The site degradation issue affecting Cendyn CMS websites earlier today has been stabilized. Our teams are actively monitoring the situation and will continue to do so over the weekend to ensure ongoing stability.
We'll provide updates as more information becomes available. Thank you for your patience and understanding.
**RESOLVED**
We want to provide an update regarding the site degradation issues that impacted Cendyn CMS websites. This disruption was caused by the evolving and increasingly sophisticated nature of spam traffic.
To address this and to ensure we maintain the reliability and performance of your websites, we continue to actively update our system technology and adapt to these evolving challenges.
We understand the importance of a stable and efficient website for your business operations and guest experience. While we continue to monitor, stability has reached the point that we can clearly identify and explain the instability that we experienced.
We appreciate your patience and understanding as we work through these improvements. If you have any questions or need further assistance, please do not hesitate to submit a support request or contact your Client Service Manager.
Thank you for your continued trust and partnership.
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