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**RESOLVED** Cendyn Service Incident - 10 September 2024 - Cendyn CRS - GDS Service Degradation

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2 comments

  • Marcus Scott

    **UPDATE**

    18:30 UTC | 14:30 ET

    Thank you for your patience while we continue to address the performance event with the Cendyn CRS. Please be advised that Cendyn technical teams are actively investigating the cause of the issue. During this event users may experience an increase in response times on GDS availability and booking transactions. Additionally, RT3 and RT4 Booking Engine users may experience an increase of rate parity issues. Please be advised that Cendyn technical teams are actively investigating the cause of the issue.

     

    0
  • Marcus Scott

    **RESOLVED**
    Cendyn Service Incident - 10 September 2024 - Cendyn CRS - GDS Service Degradation

    20:12 UTC | 16:12 ET
    The performance issue involving Cendyn CRS has been resolved. Thank you for your patience.

    0

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