Summary
The performance issue involving RVNG has been resolved. Thank you for your patience.
18:45 UTC | 14:45 ET
Please be advised that the Cendyn technical teams are continuing to research a solution for the ongoing RVNG performance event.
17:45 UTC | 13:45 ET
Thank you for your patience while we work to resolve the current performance event impacting RVNG. Please be advised that users may experience intermittent connectivity while using RVNG in addition to experiencing an increase in system errors and transaction response times on availability and booking transactions from Derbysoft and DH IBE.
17:00 UTC | 13:00 ET
Cendyn is currently experiencing a system outage on RVNG. Users may experience an increase in system errors and transaction response times on Digital Hotelier IBE and Derbysoft traffic.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 982547.
Cendyn Customer Support
1-800-656-9114
3 comments
17:45 UTC | 13:45 ET
Thank you for your patience while we work to resolve the current performance event impacting RVNG. Please be advised that users may experience intermittent connectivity while using RVNG in addition to experiencing an increase in system errors and transaction response times on availability and booking transactions from Derbysoft and DH IBE.
18:45 UTC | 14:45 ET
Please be advised that the Cendyn technical teams are continuing to research a solution for the ongoing RVNG performance event.
19:05 UTC | 15:05 ET
The performance issue involving RVNG has been resolved. Thank you for your patience.
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