Summary
The performance issue involving RT4 Call Center and Rate Match has been resolved. Thank you for your patience.
17:20 UTC | 13:20 ET
Thank you for your patience. The fix for the performance event impacted RT4 Call Center and Rate Match has been deployed to all environments and the team is continuing to monitor.
15:45 UTC | 11:45 ET
The development team has released a fix for the performance event impacted RT4 Call Center and Rate Match in the US environment. The team is proceeding with applying the same fix in the Boyd, Asian, and Venetian environments.
14:30 UTC | 10:30 ET
Thank you for your patience while we continue to address the performance event impacting RT4 Call Center and Rate Match products. Please be advised that the Cendyn technical teams are actively developing a solution for this performance event.
13:38 UTC | 09:38 ET
Cendyn is currently experiencing a system outage on RT4 Call Center. Users may experience an increase in system errors, transaction response times, or no access to the system.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 983080.
Cendyn Customer Support
1-800-656-9114
4 comments
14:30 UTC | 10:30 ET
Thank you for your patience while we continue to address the performance event impacting RT4 Call Center and Rate Match products. Please be advised that the Cendyn technical teams are actively developing a solution for this performance event.
15:45 UTC | 11:45 ET
The development team has released a fix for the performance event impacted RT4 Call Center and Rate Match in the US environment. The team is proceeding with applying the same fix in the Boyd, Asian, and Venetian environments.
7:20 UTC | 13:20 ET
Thank you for your patience. The fix for the performance event impacted RT4 Call Center and Rate Match has been deployed to all environments and the team is continuing to monitor.
17:20 UTC | 13:20 ET
The performance issue involving RT4 Call Center and Rate Match has been resolved. Thank you for your patience.
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