Summary
16:47 UTC | 12:47 ET
The performance issue involving RVNG has been resolved. Thank you for your patience.
16:20 UTC | 12:20 ET
We appreciate your patience and understanding during this time. Our technical team has completed the necessary steps to stabilize RVNG. While the system is now stable, there is a backlog of ARI messages that are currently being processed. Please be assured that our team is closely monitoring the situation to ensure all messages are processed.
15:20 UTC | 11:20 ET
Our technical team is diligently investigating the RVNG Booking.com incident. While reservation processing continues, ARI updates are currently experiencing slight delays. We are closely monitoring the situation to ensure a prompt resolution.
14:36 UTC | 10:36 ET
Users of the Cendyn RVNG may experience an increase in system errors and response times. This event is impacting availability and booking transactions from the Booking.com. Be assured that technical resources are currently investigating the issue.
13:52 UTC | 09:53 ET
Cendyn is currently experiencing a system outage on RVNG. Users may have experienced an increase in ARI processing time and an increase of Booking.com reservations failing to a secondary method of delivery.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number #984497.
Cendyn Customer Support
1-800-656-9114
4 comments
14:36 UTC | 10:36 ET
Users of the Cendyn RVNG may experience an increase in system errors and response times. This event is impacting availability and booking transactions from the Booking.com. Be assured that technical resources are currently investigating the issue.
15:20 UTC | 11:20 ET
Our technical team is diligently investigating the RVNG Booking.com incident. While reservation processing continues, ARI updates are currently experiencing slight delays. We are closely monitoring the situation to ensure a prompt resolution.
16:20 UTC | 12:20 ET
We appreciate your patience and understanding during this time. Our technical team has completed the necessary steps to stabilize RVNG. While the system is now stable, there is a backlog of ARI messages that are currently being processed. Please be assured that our team is closely monitoring the situation to ensure all messages are processed.
16:47 UTC | 12:47 ET
The performance issue involving RVNG has been resolved. Thank you for your patience.
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