Summary
The performance event impacting RT3 Call Center has been resolved. Users will receive additional communications from Cendyn with instructions on how to proceed. If you have any questions, please do not hesitate to contact Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 997610. Thank you for your patience.
14:47 UTC | 10:47 ET
Dear Partners, Thank you for your patience while we continue to work towards a solution for the RT3 Call Center performance event. Cendyn will conduct emergency maintenance on RT3 Call Center beginning at 12:00 ET (16:00 GMT). This maintenance is planned to mitigate the ongoing RT3 Call Center performance event.
05:17 UTC | 01:17 ET
Cendyn is currently experiencing a system outage on RT3 Call Center. Users may experience an increase in system errors, transaction response times, or no access to the system.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 997610.
Cendyn Customer Support
1-800-656-9114
2 comments
14:47 UTC | 10:47 EST
Dear Partners, Thank you for your patience while we continue to work towards a solution for the RT3 Call Center performance event. Cendyn will conduct emergency maintenance on RT3 Call Center beginning at 12:00 ET (16:00 GMT). This maintenance is planned to mitigate the ongoing RT3 Call Center performance event.
**RESOLVED**
16:56 UTC | 12:56 ET
The performance event impacting RT3 Call Center has been resolved. Users will receive additional communications from Cendyn with instructions on how to proceed. If you have any questions, please do not hesitate to contact Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 997610. Thank you for your patience.
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