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**RESOLVED** Cendyn Service Incident - 08 October 2024 - RT3 Call Center - Performance Event

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2 comments

  • Marcus Scott

    14:47 UTC | 10:47 EST

    Dear Partners, Thank you for your patience while we continue to work towards a solution for the RT3 Call Center performance event. Cendyn will conduct emergency maintenance on RT3 Call Center beginning at 12:00 ET (16:00 GMT). This maintenance is planned to mitigate the ongoing RT3 Call Center performance event.

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  • Marcus Scott

    **RESOLVED**

    16:56 UTC | 12:56 ET

    The performance event impacting RT3 Call Center has been resolved. Users will receive additional communications from Cendyn with instructions on how to proceed. If you have any questions, please do not hesitate to contact Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 997610. Thank you for your patience.

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