Release Notes - November 12, 2024

We’re thrilled to bring you some fantastic new features and enhancements. Customers in Asia, along with Boyd and Venetian instances, will get access on November 13, 2024, followed by our friends in the U.S. and EMEA on November 14, 2024. And don’t worry—only minimal downtime is expected.

CRS

New Room Component Feature

Say hello to the new Room Component feature. This addition lets properties create unique room experiences by combining multiple room components into suites or connected rooms—ideal for setups like interconnecting rooms. Now, you can offer two connected room types, similar or different, giving guests more choices and flexibility.

• Room Combo Magic: Combine different components into custom suites or interconnected rooms, creating exciting options for guests and maximizing your room configurations.
• Spot-On Inventory Management: When a component is booked, inventory is instantly updated for both the component and any suite or room it’s part of. No more guessing!
• Real-Time Updates: Inventory adjustments on the PMS flow directly to the CRS, so availability is always current across all booking channels.

Learn how to configure room components.

Booking Engine

Customize Your Booking Engine Loader

Now you can give the loader in the Booking Engine a personalized touch to match your brand. Customize the background color, text, language, message, and property logo—just head to Admin > Portals > Portal Settings > New Loader and make it your own.

New Property Email Template

We’re rolling out a fresh new template for property emails. These emails go to hotels to keep them in the loop whenever a booking is made or when a confirmed booking is modified or canceled.

Guest Email Enhancements

• We’re spicing up our new customer email template. A dynamic map of the property now appears at the bottom, so guests can just click to see the location on Google Maps.
• Add to Calendar is now even more flexible, with Apple and Yahoo options joining Gmail and Outlook.
• Plus, Special Requests made during booking will now display in the email, and the Email Preview in Admin now appears as a pop-up for a quick and easy view.

Improved Page Loading

We’ve made the booking flow smoother than ever. Now, when guests reselect check-in and check-out dates on the Booking Engine calendar, a Skeleton Loader on both the Scroll and Side-by-Side Calendars ensures that prices load seamlessly.

On the Room Listing Page, clicking View Room Details, View Offer Details, or View Rate Details and Policies now brings up a Skeleton Loader, skipping the full page reload and opening each pop-up directly.

On the Guest Info Page, the Skeleton Loader enhances the loading of Available Add-ons, Available Upgrades, and Total Amount updates during price changes—making for a sleek, uninterrupted booking experience.

Font Awesome Icon Styles are Here

In Admin, you can now search for and choose icons from the Font Awesome Library with Solid, Regular, and Light style options.

GSTIN (Goods and Services Tax Identification Number)

Customers in India can now add a GSTIN field to their booking engines, making it super easy for guests. They only need to enter their GSTIN number once in the first room, and it magically fills in across all fields. Plus, we’ve added GSTIN Validation to ensure the format is spot-on every time.

Google reCaptcha Enhancement

With the Display Upper Case Labels setting enabled (found under Admin > Portals > Portal Settings), the Privacy Policy and Terms of Services URLs will now work just as expected.

Multi-Property Booking Engine: Header Enhancement

When a guest begins booking and switches from the multi-property portal to a single property portal, the header content refreshes to display details unique to that property. Now guests can easily find Hotel Details, Specials and Packages, and other menu items perfectly tailored to that specific location.

Multi-property portal header

Single property portal header

Call Center

Tax Display Options

We've upgraded the RT4 Call Center to comply with the new California laws, now showing fees as inclusive or exclusive—just like in the RT4 booking engine.

Plus, the Taxes & Fees breakdown is already visible on both the Payment and Confirmation pages.

New Look & Feel: Multi-Property Hotel List

The Multi-Property Hotel List screen just got a stylish makeover! With a crisp, modern design, the revamped interface makes it simple for agents to browse and compare room types. The lowest-priced room type now appears at the top, with others listed below. Plus, the new, eye-catching Quote button lets agents access key information in a snap.