Summary
15:37 UTC | 10:37 EST
The Cendyn Vendor has notified us that the issue is completely resolved. Emails continue to send from NextGuest and @mail with no issues.
14:43 UTC | 09:43 EST
The Cendyn Vendor has notified us that after applying the fix, the issue is completely resolved. There is a delay in the Vendor's email delivery queue, and we are expecting the queue to be fully resolved soon.
13:57 UTC | 08:57 EST
The Cendyn Vendor has applied a fix and is monitoring the situation. Email campaigns from NextGuest CRM & @mail are experiencing sending delays but continue to send. Users will see a delay in campaign sends for Marketing and/or Transactional campaigns. Cendyn continues to work with the vendor for a speedy resolution.
13:28 UTC | 08:28 EST
A Cendyn vendor is currently experiencing a delay in sending emails, which is impacting email campaigns from NextGuest CRM & @mail. Users will experience delays in sending marketing and/or transactional emails from NextGuest CRM and @mail product.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 1039556.
Cendyn Customer Support
1-800-656-9114
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