Release Notes - 

We're excited to share with you the new features and enhancements we're rolling out for the Cendyn (RT4) Booking Engine. Customers in the U.S. and EMEA will see these deployments on January 6, 2025, followed by our friends in Asia along with the Boyd and Venetian instances on January 8, 2025. Minimal downtime is expected.

Multi-Property Booking Engine Enhancements

Set Default Destination Selection in Admin

• Properties can now set a default destination at the admin level via CRS > Portals > Portal Settings > Multi-Property > Booking Form Configuration
• New dropdown options include “All” selections for City-States, Properties, and City-Countries, allowing guests to see all options relevant to their search.
• This enhancement gives hotel chains more flexibility to adapt based on their market presence, improving the guest experience.

Enhanced Booking Form Flow for Mobile Users

• Mobile users now enjoy an improved flow when interacting with the Booking Form, especially in the multi-property view.
• When selecting a destination, guests can provide their basic inputs and access a review screen to confirm all details before searching for a property.
• Additional information, such as dates, rooms, and special codes, can be updated directly from the review screen before performing the search.

These updates aim to make the multi-portal booking experience smoother and more intuitive for both admins and guests, particularly on mobile devices.