Summary
19:10 UTC | 14:10 EST
The performance event involving Cendyn CRS has been resolved. Thank you for your patience.
19:10 UTC | 14:10 EST
Thank you for your patience while our engineers continue to address the reported issue. Please be advised that we are currently developing a fix which will be released during the scheduled emergency maintenance at 22:30 ET.
18:37 UTC | 13:37 EST
Thank you for your patience as we continue to research the performance event impacting reservation notification delivery. Users may experience discrepancies with check-in and check-out dates when viewing reservation email notifications. Additionally, the credit card link on a sub-set of reservation notifications may be missing. Please be advised that our technical teams are actively investigating the issue and updates will be provided at the earliest.
17:18 UTC | 12:19 ET
Cendyn is currently experiencing a system outage with the Reservations. Users may experience incorrect dates on the reservations or might not receive the reservations from Cendyn CRS. Our support engineers are currently working on the issue. We will update you once the issue is resolved.
Contact Us
If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114. Please mention this reference number 1065013.
Cendyn Customer Support
1-800-656-9114
3 comments
Cendyn Service Incident - 07 Jan 2025- Cendyn CRS- Reservation issue
Summary
17: 18 UTC | 12:19 PM EST
Cendyn is currently experiencing a system outage with the Reservations. Users may experience incorrect dates on the reservations or might not receive the reservations from Cendyn CRS. Our support engineers are currently working on the issue.
**UPDATE**
19:10 UTC | 14:10 EST
Thank you for your patience while our engineers continue to address the reported issue. Please be advised that we are currently developing a fix which will be released during the scheduled emergency maintenance at 22:30 ET.
**RESOLVED**
19:10 UTC | 14:10 EST
The performance event involving Cendyn CRS has been resolved. Thank you for your patience.
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