For accessibility purposes, Cendyn strongly advises against using PDFs. Instead, we recommend collaborating with your Client Services team to create HTML pages for content like menus, venue details, or anything typically displayed in a PDF. HTML pages are much more user-friendly for individuals relying on screen readers or other assistive tools.

A few key points to note:

Cendyn’s Accessibility Program does not cover PDFs. Our audits don’t identify accessibility issues in PDFs, and our team cannot assist in making them compliant. 

Please remember that while we’re here to help with HTML solutions, PDFs uploaded to websites remain outside the scope of our review or responsibility.

If you have any questions or want to explore alternatives to PDFs, don’t hesitate to reach out by submitting a request or contacting your Cendyn representative—we’re happy to help!