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Cendyn Service Incident - 24 January 2025 - Guestrev Legacy UI - Pace / Pickup Data Not Loading

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2 comments

  • Douglas Thibault

    **Update**

    Cendyn Service Incident - 24 January 2025 - Guestrev Legacy UI - Pace / Pickup Data Not Loading

    20:45 UTC | 15:45 EST

    We understand the importance of seamless access to your data, and we apologize for any inconvenience caused by the performance issue in Guestrev. Currently, users may experience difficulties loading the Pace / Pickup data in the Guestrev Legacy UI.

    As a workaround, please continue using the Explore New Guestrev link to run the Pace / Pickup Report in the Guestrev New UI. We want to assure you that we are diligently working towards resolving this issue and will keep you updated on our progress.

    Thank you for your understanding and patience.

    0
  • Douglas Thibault

    **Update**

    Cendyn Service Incident - 24 January 2025 - Guestrev Legacy UI - Pace / Pickup Data Not Loading

    23:07 UTC | 18:07 EST

    We understand the importance of seamless access to your data, and we apologize for any inconvenience caused by the performance issue in Guestrev. Currently, users may experience difficulties loading the Pace / Pickup data in the Guestrev Legacy UI.

    As a workaround, please continue using the Explore New Guestrev link to run the Pace / Pickup Report in the Guestrev New UI. We want to assure you that we are diligently working towards resolving this issue and will keep you updated on our progress.

    Thank you for your understanding and patience. 

    0

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