Self-Reporting is a convenient and efficient way for properties to share event and meeting data. In return, you’ll gain access to exclusive industry insights. A report can be created within most Sales & Catering systems, including STS.

How do I Self-Report using STS?

1. Log into your STS account.
a. Click “Reports” in the top ribbon

2. Navigate to the “Catering” section and click “Daily Function Sheet.”

3. Adjust the following:

• Date Range: Custom
  • Start Date: Last seven (7) days
  • End Date: Upcoming seven (7) days
• Salesperson: All
• Status: Check only “Definite”
• Revenue Type: All
• Meetings Rooms: All
• Report Type: XLSX

4. Click “Run Report.”

5. Save the XLSL file

6. Email the file to selfreporting@knowland.com

• Ensure the subject line is as follows: “Time to Self-Report: [Hotel Name], [Master Account ID]”.
  • Including the Master Account ID in the subject line will allow us to process the report more efficiently.
  • If you do not have your Master Account ID, please email your Account Manager or selfreporting@knowland.com.
  • When emailing, please include your property’s address for quick reference and verification.

Tips
Your specific configuration may provide different options than the above directions. For assistance,
please contact selfreporting@knowland.com or click here to schedule a call with our self-reporting specialist.

Notes
Knowland audits Self-Reporting properties on a weekly basis to ensure event accuracy. Missed reports will trigger an email to the property to resolve the missing data. After 3 weeks of missing files, the property’s Enhanced Data Collection access will be suspended until the missing files have been captured. Billing will not be suspended during these periods. Once all missing data has been captured, the access will be reactivated.