Self-Reporting is a convenient and efficient way for properties to share event and meeting data. In return, you’ll gain access to exclusive industry insights. A report can be created within most Sales & Catering systems, including iVvy.

How do I Self-Report using iVvy?

1. Log into your Sales & Catering account and navigate to the Reports section.

2. Click “View” on the row labeled “Functions Report.”

3. Click the Field dropdown in the upper right-hand corner and apply the following filters to the report:

• Start Date: Last seven (7) days
• End Date: Upcoming seven (7) days

• Booking Status: Only DEFINITE events
• Click “Save Search”

4. The report will refresh to reflect the changes

5. Below the Field dropdown, click “Export Data” to export the file as a .CSV

6. Ensure the following fields are checked under the “Select Columns to Export” list, then click “Save.”

• Date
• Booking Name (Code)
• Start Time
• End Time
• Function Name
• Space
• Company Name

7. An Excel file will save. Open the file to preview the report.

8. Save the file.

9. Email the file to selfreporting@knowland.com

• Ensure the subject line is as follows: “Time to Self-Report: [Hotel Name], [Master Account ID]”.
  • Including the Master Account ID in the subject line will allow us to process the report more efficiently.
  • If you do not have your Master Account ID, please email your Account Manager or selfreporting@knowland.com.
  • When emailing, please include your property’s address for quick reference and verification.

Tips
Your specific configuration may provide different options than the above directions. For assistance,
please contact selfreporting@knowland.com or click here to schedule a call with our self-reporting specialist.

Notes
Knowland audits Self-Reporting properties on a weekly basis to ensure event accuracy. Missed reports will trigger an email to the property to resolve the missing data. After 3 weeks of missing files, the property’s Enhanced Data Collection access will be suspended until the missing files have been captured. Billing will not be suspended during these periods. Once all missing data has been captured, the access will be reactivated.