February 13, 2025

If you’ve ever stared at a CRM Analytics dashboard and thought, “Where do I even begin?”, you’re not alone! Data can be powerful, but only if you know how to use it. That’s why we’re excited to introduce a brand-new Learning Series designed to help you navigate eInsight CRM Analytics like a pro.

What’s in Store?

Inside the Learning Center, you’ll find a series of bite-sized videos that guide you through everything from the basics to deep-dive insights. Whether you’re just getting started or looking to refine your reporting skills, this series has you covered.

We’ll start with a Platform Overview (because everyone loves a good foundation), move into a high-level understanding of Standard Reports, and then take you step by step through some of the most valuable reports, including:

• Campaign Dashboard: Summary Report – Get a quick snapshot of your campaign performance.
• Campaign Dashboard: Performance Report – Dig into key engagement metrics.
• Campaign Dashboard: Benchmarking Report – See how your campaigns stack up against past performance.
• Subscriptions – Understand how your audience interacts with your content.
• Booking Reports: Booking Summary – Gain insights into reservation trends.

Why Should You Watch?

• Navigate with Confidence – Learn how to interact with reports efficiently.
• Make Data Work for You – Understand key metrics that drive smarter decisions.
• Become a CRM Analytics Pro – Complete the Learning Management Series (LMS) and gain a solid grasp of eInsight CRM Analytics.

And if you’re looking for even more details, don’t forget to check out our in-depth articles at help.cendyn.com, where you’ll find CRM Analytics Dashboard Definitions and additional resources.

So, what are you waiting for? Head over to the Learning Center and start mastering CRM Analytics today!

Once you've logged into the Learning Center, click My Learning, then eInsight CRM Analytics, then Open Curriculum.

Also, check out the Getting Started video for a brief intro about the Learning Center.