Self-Reporting is a convenient and efficient way for properties to share event and meeting data. In return, you’ll gain access to exclusive industry insights. A report can be created within most Sales & Catering systems, including Delphi FDC.

How do I Self-Report using Delphi FDC?

1. Log into your Delphi FDC account.

• Click “Reports” in the top ribbon

 

• Click “New Report…” header

2. In the “Select Report Type” section, navigate to the following option:

• “Other Reports” —> “Booking Events with Booking"

• Click “Create”

3. The report will appear on the next page.

4. Make the following adjustments in the “Filters” section at the top of the reports:

• Show: “All booking events”
• Date Field: “Event Start Date”
  
  • Range: “Custom”
  • From: Last seven (7) days
  • To: Upcoming seven (7) days
• Event Status: contains: “Definite”

 

5. The data resides under the label “Preview” at the bottom of the reports. The following fields will be there by default:

• Booking Event: Event Name
• Booking: Booking Post As

 

6. Navigate to the sidebar labeled “Fields” to populate the report:

• In the search bar, look up each of the following fields and drag them into the white space below the
  “Preview” header:
  • Account
  • Event Start Date
  • Start Time 12 Hour
  • End Time 12 Hour
  • Function Room
  • Account: Market Segment

 

7. You will have 8 distinct columns

 

 

8. Click “Save” in the upper left-hand corner.

 

 

• Set the Report Name as “Knowland Weekly Self Reporting” in the pop-up
• Click “Save and Run Report”

 

 

9. A new page will load with the report.

• Click “Export Details”

 

10. In the next page set the Export File Format to “Excel Format .xls.”

• Click “Export”

11. Ensure that the exported file type in Excel remained in .XLS

• If it saved as another file type: Resave in .XLS

 

12. Email the file to selfreporting@knowland.com

• Ensure the subject line is as follows: “Time to Self-Report: [Hotel Name], [Master Account ID]”.
  • Including the Master Account ID in the subject line will allow us to process the report more efficiently.
  • If you do not have your Master Account ID, please email your Account Manager or selfreporting@knowland.com.
  • When emailing, please include your property’s address for quick reference and verification.

Tips
Your specific configuration may provide different options than the above directions. For assistance,
please contact selfreporting@knowland.com or click here to schedule a call with our self-reporting specialist.

Notes
Knowland audits Self-Reporting properties on a weekly basis to ensure event accuracy. Missed reports will trigger an email to the property to resolve the missing data. After 3 weeks of missing files, the property’s Enhanced Data Collection access will be suspended until the missing files have been captured. Billing will not be suspended during these periods. Once all missing data has been captured, the access will be reactivated.