Self-Reporting is a convenient and efficient way for properties to share event and meeting data. In return, you’ll gain access to exclusive industry insights. A report can be created within most Sales & Catering systems, including Infor SCS.

How do I Self-Report using Infor SCS?

1. Select “Reports” to go to the Reports page.

2. Click “New Report.”

3. Select “Function Report.”

4. Click “Create Report.”

5. Apply the following date filters to the report:

• Date Type: Function Date
• Date Range: Custom Date Range
• Start Date Last seven (7) days
• End Date: Upcoming seven (7) days

6. Ensure the following Columns are selected under “Select Columns”:

• Function
  
  • Function Name
  • Function Date
  • Start Time
  • End Time
  • Locations
•  Primary Contact
  • Primary Contact Account Name
• Event
  • Event Name

7. Ensure each column has its own row without any grouping.

8. Apply the following filters under Add/Edit Filters:

• Event Status Equal To Definite
• Is Guest Rooms Booking Function Equal To False

9. Under Report Properties, save as “Knowland Self Reporting” and save in the desired folder

10. Click “Export” at the top of the page.

11. Set Export Type to “Excel Spreadsheet – .xlsx.”

• Click Export

12. Email the file to selfreporting@knowland.com

• Ensure the subject line is as follows: “Time to Self-Report: [Hotel Name], [Master Account ID]”.
  • Including the Master Account ID in the subject line will allow us to process the report more efficiently.
  • If you do not have your Master Account ID, please email your Account Manager or selfreporting@knowland.com.
  • When emailing, please include your property’s address for quick reference and verification.

Tips
Your specific configuration may provide different options than the above directions. For assistance,
please contact selfreporting@knowland.com or click here to schedule a call with our self-reporting specialist.

Notes
Knowland audits Self-Reporting properties on a weekly basis to ensure event accuracy. Missed reports will trigger an email to the property to resolve the missing data. After 3 weeks of missing files, the property’s Enhanced Data Collection access will be suspended until the missing files have been captured. Billing will not be suspended during these periods. Once all missing data has been captured, the access will be reactivated.