Maintenance Notification

Cendyn is scheduled to conduct 30 minutes of system maintenance starting on Saturday 08 March 2025 at 02:00 ET (7:00 GMT) our team will be performing required maintenance on our systems in our Munich Datacenter.

The entirety of the NextGuest / Serenata environment will be unavailable during this maintenance event.  Kindly note that all of our products - NxG CRM, @mail, NetHotel Sales B2B platform, Newsletter Portal and Member Portal - will be inaccessible during this window.

We have taken measures for this update to impact you as minimally as possible, and we apologize for any inconvenience it might cause.

Contact Us

If you have questions, please do not reply to this automatically generated notification. As always, you may speak with Cendyn Global Customer Support directly at (800) 656-9114.  Please mention this internal reference number:  1108183.

Cendyn Customer Support

1-800-656-9114