The eConfirmation tab contains all confirmations that are passed from the PMS to eConcierge.

From the eConfirmation tab:

• Create a Guest Reservation Report – a printable list of all guests checking in on a particular date or within a date range.
• Locate a specific guest’s reservation to:
  • View arrival and departure dates, confirmation number, eConcierge login code and email address.
  • Access the Guest Portal of eConcierge as that particular guest; view what the guest sees and where the guest can submit requests.

Search Filters

Last Name: The surname of the guest provided at the time of booking.

Email: The guest's email address.

Confirmation #: The guest's confirmation number.

Arrival Date: Enter a date range for when a guest is arriving on property, or enter the same date for both the Start and End fields to create a list of all guests checking in on a particular date.

eConfirmation Tab Columns

Frontend: Click Log On to view the Request a Service page in the Guest Portal as the guest.

Name: Click Name to view the Guest Profile page on the Guest Portal as the guest.

Arrival & Departure Dates: The dates the guest will arrive to and depart from the property.

Confirmation #: The guest's confirmation number.

Login: A unique code the guest uses to log into the Guest Portal.

Email: The guest's email address.

Guest Reservation Report

Select Print View to create a printable Guest Reservation report in a new tab.

Guest Reservation Report Example