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Some configurations include an Exchange Rate tab where exchange rates are managed. The value of vouchers is always determined in USD. By setting exchange rates, the value of a voucher is also available in the local currency. The calculation from USD to local currency occurs during the time of the booking and is saved with the voucher information so it can be reported on later.
Loyalty Setup Tab
Select the Loyalty Setup tab from the main navigation.
Your company's configuration determines which tabs are present in the Loyalty Setup tab.
Add a New Currency
On the Exchange Rate tab, select Add New Currency.
Edit a Currency
Select the Edit icon to modify a currency.
Exchange Currency Rate Setup
A blank window will open when you add a new currency, while a window with existing currency details will open when you select to edit a currency. Fields with asterisks are required.
Enter the value in USD.
Choose a currency name from the drop-down list. Selecting the currency name auto-populates the currency code.
The currency code is auto-populated when the currency name is selected.
Enter the desired exchange rate.
This displays a calculation of the local value based on the exchange rate.
Select Save to update your currency exchange rate.
The USD is the default currency in eLoyalty. Upon request, the corporate currency can be configured as a default currency, referred to as a designated corporate currency.
- Points can be calculated on revenue recorded in the corporate currency.
- A corporate currency may be used for reporting.
Contact your Cendyn Customer Experience Team to learn about enabling a second currency in eLoyalty.