You can quickly resend a guest's confirmation email directly from the search results section.
- Navigate to Profile > Search Guests. Use the filters to locate a guest.
- Simply click on the reservation number to preview or send an updated email (i.e. confirmation, change, cancel, pre-arrival, departure).
- In the pop-up window, you can use the email address that appears in the To field, which is pulled from the guest's PMS profile, or enter up to three different addresses, separated by commas.
- Select a campaign from the drop-down list.
- Check the box confirming that the email address is in compliance with global spam laws to enable Send and Preview.
- Select Send or Preview for the email you wish to send or preview.