Easily locate a particular profile to view.
Navigate to Profile (1) > Search Guests (2)
Select the best search parameter and data field from the drop-down lists (3 and 4). Enter your search criteria in the Search field (5) and select Search (6).
Records that match the search criteria you entered will display under Results. Click on a profile name to view the profile and stay details.
A new tab with the profile's name will appear to the right of the Search Guests tab (1). If the profile you opened was not the one you were seeking, click back to the Search Guests tab (2) to return to your search results and choose a new profile to view.
You can have multiple guest profile tabs open at the same time.
Whenever you see an Excel icon you can select it to download a report of the content you are viewing to your Download folder as an Excel spreadsheet.
Permanent guest profile updates must be made in the PMS. If you enter a new guest email into this screen it will not update the PMS.