eInsight - search for a guest reservation

Easily locate a particular profile to view.

Profile Tab

Select the Profile tab.

Search Guests Tab

On the Search Guests tab, select the best search parameter and data field from the drop-down lists. Select Advanced Search for more search fields. Enter your search criteria in the Search field and select Search.

Records that match the search criteria you entered will display under Results. Click on a profile name to view the profile and stay details. A new tab with the profile's name will appear to the right of the Search Guests tab.

If the profile you opened was not the one you were seeking, click back to the Search Guests tab to return to your search results and choose a new profile to view.

Note
You can have multiple guest profile tabs open at the same time.

Warning
Permanent guest profile updates must be made in the PMS. If you enter a new guest email into this screen it will not update the PMS.