With eInsight CRM's integration with Apple Wallet, guests can add their hotel reservations to their Apple Wallet the same easy way they can add a boarding pass or a ticket to an outdoor concert. To activate Apple Wallet, simply place the Apple Wallet widget as an Add-On Snippet into your transactional emails and your guests will be able to use the link to add their reservations to their Apple Wallet.
Apple Wallet integration is available upon request. Please contact your Cendyn Customer Experience Team for more information.
- Add an Apple Wallet widget to your email in Studio
- Add an Apple Wallet widget to your email in the HTML Editor
- Add an Apple Wallet widget to your email in Drag & Drop
Preview the Widget in your Email
After inserting the Add-On Snippet into your email template as explained in the articles listed above, proceed to the Testing tab. Select Send to Test Emails. Open the test email on an Apple device to preview the widget.
How does Apple Wallet Work?
Guests will click on the Apple Wallet widget in the transactional email to view their reservation, then select Add to put it to their Wallet.
The reservation now appears in the guest's Wallet along with any other items they may have. When they tap the reservation within their Wallet, the front of the reservation appears.
Clicking the Expand (three dot) icon in the top right corner flips the view to the back of the reservation.
Using the Send icon, guests can forward the reservation to friends, family and colleagues. Clicking on the address of the property opens the address in a map app.