This article will provide a breakdown of commonly used acronyms, along with calculations used to formulate the metrics.
Digital Media Acronyms
- CTR = Click Thru Rate
- CPM = Cost Per Thousand
- CPC = Cost Per Click
- Cost = Budget or cost for that media
- CPA = Cost per Acquisition [action]
- ROAS = return on ad spend
- ADR = Average Daily Rate
- Conversion Rate = % of people who convert (book) compared to all users exposed to the ad
- Check Availability Rate = % of people who check availability
- Booking Engine Conversion Rate = % of people who convert (book) compared to all users exposed to the ad that entered the booking engine
- ALOS = average length of stay
- SOV = share of voice
- REVPAR = revenue per available room
Formulas
- Cost = Impressions x CPM/1000
- Impressions = Cost/CPM x 1000 or clicks/CTR [% /1000]
- Clicks = Cost/CPC or Impressions * CTR
- CPM = Cost/Impressions x 100 (conversion rate)
- CPC = Cost/Clicks
- CPA = Cost/Actions
- ROAS = Revenue /Spend
- ADR = Revenue / Number of nights
- Conversion Rate = Booking / Clicks
- Display Conversion Rate = Bookings / Impressions
- Check Availability Rate = Check Avails / Clicks
- Display Check Availability = Check Avails / Impressions
- Booking Engine (conversion) Rate = Bookings / Check Avails
- ALOS = Nights / Bookings
- AOV = Revenue / Bookings
- REVPAR = Rooms Revenue / Rooms Available
- REVPAR = Occupancy % x ADR
Examples
Total Cost = $16,000
Total Impressions = 1,000,000
Total Clicks = 13,000
CPM = $16
CPC = $16,000 / 13,000 = $1.23 CPC
CTR = 13,000 / 1,000,000 x 100 = 1.3 % CTR
CPM = $16,000 / 1.000.000 x 1,000 = $16 CPM
Clicks = 1,000,000 x 1.3% = 13,000 Clicks or $16,000 / $1.23
Impressions = $16,000 / $16 x 1000 = 1,000,000
Impressions or 13,000 / .013
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