Do you need help with one of Cendyn's products? We are here for you! There are several different ways you can contact customer support.
Option 1: The Help button
Within the products at the bottom of the page, you can select the Help button. Without ever leaving the product, the Help button is where you can search the hundreds of articles in our Knowledge Cloud or directly contact our team by selecting Contact Us.
The Help button is available for the following products - eInsight, Guestfolio, Revintel, Guestrev, Grouprev and eNgage.
Option 2: Submit a Request via the Knowledge Cloud
From every page of the Knowledge Cloud, you can select Submit a Request at the top of the page.
Option 3: The Customer Portal
Once a ticket has been submitted, you can check the ticket status or follow-up directly by signing into the Customer Portal.
Unsure how to set up your Customer Portal account? Watch the video below.