The Recipients column in the Message List displays all current recipients of the email. You can
- Modify the email address of a recipient or delete recipients.
- Add recipients, for instance if you want to send a reservation confirmation to the guest in addition to the agency which booked the reservation.
Modifying or deleting a recipient:
For modifying or deleting a recipient, click the respective name and email address in the Recipients column.
The system displays the Message Details for the selected email and displays the name and email address of the selected recipient in the respective fields:
For modifying the name or email address, simply change the Recipient Name and/or the Recipient Email address in the respective fields, as required.
You can also click the down arrow next to the TO field and select CC or BCC respectively, if you want to change the send mode accordingly.
Click the Save icon when you are finished.
The system overwrites the previous data and saves the modified name and/or address with the email record, closes the Message Details, and displays the message search parameters filters again.
Delete the recipient from the list by clicking the Delete Recipient icon.
The system removes the recipient from the Recipients column, closes the Message Details, and displays the message search parameters again.
Adding recipients to a message:
In the Message Details, type in the new Recipient Name and the respective email in the Recipient Address fields.
Click the down arrow next to the TO field and select CC or BCC respectively, if you want to send a copy or a blind copy to the new recipient.
Click the Add Recipient icon, when you are finished.
The system adds the new recipient and displays it in the Recipients column, closes the Message Details, and displays the message Search Parameters again.
Caution: Please take care to click the Add Recipient icon and not the Save icon, since otherwise, you will overwrite the existing recipient data.
Note: You can add as many recipients as you want. Just make sure to click Add Recipient each time (and not Save or Send).
Article is closed for comments.