PriorityQ allows you to personalize Confirmation, Modification, and Cancellation emails to your most valuable guests to make them feel welcome far before they get to your property. Watch the video below for an overview of navigating through the different areas and how to make changes within PriorityQ tab.

Personalize messages

Navigate to eInsight > PriorityQ.

Once you are in the PriorityQ, select booked or arrival in the drop-down option and then input the dates you want to see information for click submit.

Look for the guest you want to personalize the email for and then click edit.

Select the dropdown menu under the campaign section and then select the campaign you want to modify and send to your guest.

Make the proper edits as needed. In this example, "Your room 233 will be ready for early check-in at 10:00 AM." is the customized message.

Once you are satisfied with the edits, select send test email. This will give you a chance to review and verify there is no mistake in the email prior to sending it to the guest.

Once you verify the email is ready to be sent to the guest, click send then in the new window, click confirm.