The below is a guideline to help ensure you maximise your hotel's visibility across the connected distribution channels.
These items are linked to articles to help demonstrate the functions in RVNG. Please review these if you are unsure how to complete any of the below actions.
|ACTION ITEMS||TRAINING RESOURCES|
|Ensure access to Pegasus RVNG CRS||RVNG - managing user passwords|
|Check Rate, Availability and Restriction Update from PMS or Channel Manager to Pegasus RVNG CRS to ensure connection is working correctly - check rate and room channel conversions||contact email@example.com|
|Ensure rates for OTA’s (Booking.com/Expedia) are reviewed and updated with new pricing||RVNG - building a negotiated rate|
|Ensure any Parent/Base Rates have pricing updated to ensure derived rates update correctly|
|Check Rate Descriptions in Rate Wizard or under Channels/Conversion if the hotel is adding value by adding amenities such as breakfast/ Wi-Fi/ drinks|
|Check Dates on Rate Setup – Extend as required to ensure rates are active||RVNG - troubleshooting a Negotiated Rate|
|Check Cancellation Policies are correct for current time||If changes required, contact firstname.lastname@example.org|
|Check Preferences to ensure correct Tax Policy||If changes required, contact email@example.com|
|Check Room Type Setup – are Occupancy Details Correct? Are descriptions accurate and detailed about key features?||RVNG - building a room type|
|Check Room and Rate Sell Rules Calendar for future Restrictions that may have been set previously but now should be updated or removed. Also check inventory counts are extended|
|Property Content Updates to include Health and Hygiene details (under– Update Property Details in Preview - Edit All to include at the top of the text Cleanliness Information||RVNG - loading content in Preview - Edit All|