This article will walk you through the easy steps to editing and changing the personalization tags for email campaigns.

How to change a tag format

Let's say I want to change the total rate tag on my transactional email. I log into eInsight.

Once eInsight loads, these are the steps.

1. Select campaign (the menu section on the left)
2. Select manage
3. Look for the campaign to edit/change. Select the three dots
4. Select edit in the drop-down menu

When the campaign loads and can be edited, these are the steps.

1. Double click the right column with #
2. Once the options bar is displayed, select the #

In the pop-up window, follow these steps.

1. In the filter search option, type in the subject tag format you want to edit/change. In this case, staytotal is typed in
2. Options associated with the filter words will display. Look for the correct option and select formatted. In this case, the first line, #STAYTOTALREVENUE#, is the correct option

A new pop-up window will display. This is where your selection will change the tag format. Right now, this tag is at "no format."

Select the appropriate option.

1. In this example, the Fixed-point is selected
2. Then select okay to complete

Go back to the campaign sample.

1. Select the refresh button
2. You can see because of the new tag, the total rate changed from 635.5100 to 635.51