Pre/Post emails can be used to send reminders to guests before their arrival, to encourage them to take advantage of their concierge services, or to ask a guest to leave a review after they have checked out.

Navigate to Pre/Post Emails > Add New

• Enter a Name for the email
• Select the Email Type
• Set the status to Enable if the email should be active
• Select a pre-created Template  from the drop-down box

Tip
Refer to this article to learn how to create a template

• Configure the email options, such as the Greeting and the default Email subject

• Schedule the email sending by selecting the days and Time

• Set up additional criteria as needed and click on Save to validate your entries

• To edit, copy or delete an existing email, navigate to Pre/Post Emails > List All